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We have had a technician troubleshoot the unit, and he was unable to determine the source of the leak. We purchased this unit, and it starting leaking while it was still under warranty. BUNN replaced the unit right away, but the replacement unit starting leaking just the same. We have cleaned the unit with a plumbing snake - this seems to help for a couple of days, but the leaking always returns. It leaks from the top (literally from the top corner of the unit) AND from outside the basket.
THIS IS OUR 2ND UNIT WE'VE PERCHED FROM AMAZON & WE LOVE IT. THE SERVICE WE RECEIVED WAS UNBELIEVABLE. WE HAD A SMALL PROBLEM & THEY SENT OUT A REPLACEMENT BEFORE I CAN RETURN THE BAD UNIT. WE WILL BE DOING MORE BUSSNESS IN THE FUTURE.THANK YOU AGAIN FOR YOUR AWESOME SERVICE.TIM TARBET
The office needed a replacement for our coffee station. The perfect replacement -- exactly like the old one that worked for 12-15 years. Our old one was just like this. Could not find anything close in features or price until I found this on Amazon. Coffee junkies are happy. I'm happy.
Our office finally pitched in and purchased this coffee maker, after years of going through leaky household-type coffee makers. Be aware that this Bunn VLPF does NOT include the two decanters pictured. We used to run two coffee makers all day long - probably eight pots per day each. Our new Bunn is faster and can keep up with our demand. Only when the box arrived, did the outside of the box mention "decanters not included." We've been using it for over a week now and so-far-so-good. I also purchased the extra 3-year warranty, just in case.
OUR OFFICE IS VERY PLEASED WITH OUR NEW COFFEE MAKER ESPECIALLY THE HOT WATER AVAILABILITY. DELIVERY WAS FAST AND FREE. BEST PRICE WE COULD FIND.
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